REFUNDS & RETURNS

The utmost love and care has been taken when producing and packing orders.

If your package contains a faulty or damaged item we may ask you to send a photograph to hello@fabriculture.com.au and/or send back the item. We will happily refund or exchange your product immediately if a product has slipped through our high levels of quality control.

1. Refund Eligibility: We do not accept returns for change of mind. We accept returns on faulty or damaged items within 30 days of purchase.

2. Refund Conditions: Items must be unused, in original packaging.

3. Refund Process: “Email us at hello@fabriculture.com.au to request a return. We will send you instructions and ask for a photograph of the damaged item.

4. Refund method: Refunds are processed to the original payment method within 5–7 business days after receiving your return.

5. No Exceptions for change of mind: Only faulty or damaged items will be refunded.